Through the use of special equipment, the cable company can "address" the customers cable converter to descramble the program for which the fee was paid. 10. Can your cable converter work anywhere? NO. cable converters are specific to each cable system. Different cable companies use different cable systems, characterized by manufacturer’s brand name and model number. You must use a compatible converter that works in your area, but it may not work in a different area. 11. What do you do if your cable converter doesn''t work? Call your cable converter box source . Let them know that there are problems. Most companies want to correct any problems you are having . If you are working with a customer oriented company , they will work diligently or remedy your problem . Don’t just let it go.

They will want a satisfied customer who will refer them additional business . The company may not have a quick answer for about 5% of the problems out there. Be patient and work with your cable box company until you find the right Converter box for your area. Sometimes technology changes for your area and the source may need to do some additional research to get the desired image. Do this before the warranty / guarantee has run out. Even then there may be a solution. 12. How can you improve the quality of your cable converter reception? Amplification may be needed to correct the problem . Whenever a cable signal is split between two or more TV’s or routed to some other video components such as VCR’s , the signal weakens and produces a poor quality picture.

8. What is an addressable cable converter-descrambler? This is a converter-descrambler that can be controlled by the cable company from their office location. Through remote coded messages sent via the cable system, the cable company can "address" the customers’ unit to begin descrambling selected premium or pay per view channels. An addressable unit allows the cable company to access your cable box to change the descrambling configuration or program. This function provides the cable company the ability to add or delete descrambling on the channels that come in through your cable line. A non-addressable unit does not provide the cable company access to the cable box program. The program remains stationary and is unchangeable. Both cable box designs have the potential of receiving all channels, none or somewhere in between dependent on the box program.

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